SUPPORT

Support

Tell us what happened in a few clear steps.

Use our private email channel for account, data, and safety requests.

Email support

Include only what is necessary. Never send passwords, authentication tokens, or signed QR values.

What to include

  • Your device and OS version
  • The screen and action where the issue occurred
  • What you expected and what happened

Safety issues

For a post or person, use Report or Block in the app first. For immediate danger, contact local emergency services.

Account and data

The release app lets you delete your account from Profile settings. Use the private email channel above to request access, correction, or deletion when you cannot sign in.

Related information

Read our Privacy Policy, Terms of Service, and Community Guidelines.